Privacy Policy
TIS Guns Ltd
Last updated: January 31st 2026
TIS Guns Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and in accordance with UK data protection law.
This policy explains how we collect, use, store and protect your personal information when you use our website (tisguns.com), contact us, or purchase goods from us.
Who We Are
TIS Guns Ltd
The Brambles, Station Road
Donington-on-Bain
Louth
Lincolnshire
LN11 9TR
We operate as a Registered Firearms Dealer in accordance with UK firearms legislation.
The Information We Collect
We may collect and process the following types of personal data:
Information You Provide Directly
When you:
- Submit an enquiry through our contact form
- Email or telephone us
- Place an order
- Request a transfer
- Subscribe to marketing communications
We may collect:
- Full name
- Billing and delivery address
- Email address
- Telephone number
- Payment details (processed securely via payment provider)
- Firearm or shotgun certificate details (where required)
- Proof of age or identification documents
- Details relevant to your enquiry or order
Transaction Records
Where required by law, we maintain records of regulated firearm and ammunition transactions in accordance with statutory obligations placed upon Registered Firearms Dealers.
These records may include certification details and transaction history.
Information Collected Automatically
When you use our website, we may collect:
- IP address
- Browser type and version
- Pages visited
- Date and time of visit
- Referring website
This information is used for analytics, website security and performance improvement.
How We Use Your Information
We use your personal data for the following purposes:
To respond to enquiries submitted via our contact form
To process and fulfil orders
To verify age and certification where required by law
To maintain legally required dealer records
To arrange delivery or transfer of goods
To process payments and issue invoices
To comply with legal and regulatory obligations
To prevent fraud and ensure lawful transactions
To send marketing communications where you have opted in
We do not sell or trade your personal data.
Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract
Processing necessary to fulfil an order or respond to an enquiry.
Legal Obligation
Processing required to comply with firearms legislation, record keeping requirements and other regulatory duties.
Legitimate Interests
Operating and improving our business, maintaining security and preventing fraud.
Consent
Where you have agreed to receive marketing communications. You may withdraw consent at any time.
Sharing Your Information
We may share your data with:
Payment processors
Specialist couriers
Other Registered Firearms Dealers (for lawful transfers)
Professional advisers including accountants and solicitors
Law enforcement agencies where required by law
We only share information necessary for the relevant purpose and ensure appropriate safeguards are in place.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined above.
Where firearm or ammunition transactions are involved, records are retained in accordance with statutory record keeping requirements imposed upon Registered Firearms Dealers.
Accounting records are retained in line with HMRC requirements.
Enquiry data may be retained for a reasonable period for customer service and business purposes.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.
Sensitive information, including certification details, is handled with particular care.
Payment information is processed securely via third-party payment providers and is not stored directly on our website.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request erasure where applicable
Request restriction of processing
Object to certain processing
Withdraw consent for marketing
Lodge a complaint with the Information Commissioner’s Office
ICO Website: https://ico.org.uk
To exercise your rights, please contact us.
Cookies
Our website uses cookies to improve user experience, analyse website traffic and ensure functionality.
Full details are provided in our separate Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
